Questions, answered.
Everything you need to know before and after your order.
Delivery times depend on the product and quantity. IMAP / AYCD Outlooks and GMX accounts are delivered instantly after purchase when stock is available. Forwarded Outlooks are produced after ordering and delivered within 2–3 days. The estimated delivery time is shown on every product page.
Orders are delivered in the format stated on the product page — typically a clean CSV file containing the credentials and access details included with the product.
Yes. Customers receive the credentials and access included with their purchased product.
Yes. Orders up to 10,000 accounts can be purchased directly. For larger volumes, contact support for a custom quote.
Yes. Contact support with the product and quantity you need and we will prepare a custom payment link.
Forwarded Outlooks & Hotmails 2.0 include a 7-day warranty. Warranty and refund conditions are described in full on the Warranty page.
Yes. EUR and GBP payment options are available on request through support.
For IMAP / AYCD Outlooks and GMX accounts, your order is delivered instantly to your dashboard after payment. For Forwarded Outlooks 2.0, open a ticket in our Discord support server after payment and our team will send your CSV file there.
Yes. Our support team is available before and after purchase regarding your order or purchased accounts.
Still unsure? Contact support.
